Terms & Conditions

Terms and Conditions for Online Booking System

  • Acceptance of Terms: By using our online booking system, you agree to comply with and be bound by these terms and conditions. If you do not agree, please refrain from using our services. 
  • Booking Process: Users must provide accurate and complete information during the booking process. Confirmation of a booking is subject to availability and our acceptance.
  • Payment and Cancellation: Payment details provided during the booking process must be valid and authorised. Cancellation policies and fees are outlined during the booking process and may vary depending on the service.
  • Service Changes: We reserve the right to modify or cancel bookings due to unforeseen circumstances. In such cases, users will be informed promptly, and alternatives may be offered.
  • User Accounts: Users may need to create an account for booking purposes. Protect your account information and notify us of any unauthorized access.
  • User Responsibilities: Users are responsible for the accuracy of information provided during the booking process. Any changes or modifications to bookings must be communicated promptly.
  • Privacy Policy: The collection and use of personal information are governed by our privacy policy, which is available on our website.
  • Intellectual Property: All content and materials provided on our online booking system are the property of Emerald Investment Properties Limited. Users may not use, modify, or distribute them without prior written consent.
  • Limitation of Liability: We are not liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with the use of our online booking system.
  • Governing Law:  These terms and conditions are governed by the laws of the United Kingdom, and any disputes will be subject to the exclusive jurisdiction of the courts in the United Kingdom.
  • Changes to Terms:  We reserve the right to update or modify these terms and conditions at any time. Users will be notified of significant changes.
  • Contact Information:  For questions or concerns regarding these terms, please contact us at info@emeraldpropertiesuk.com.

By using our online booking system, you acknowledge that you have read, understood, and agreed to these terms and conditions.

Emerald Properties UK
Unit A 82, James Carter Road,
Mildenhall, Suffolk,
IP28 7DE, United Kingdom 2nd March 2024.

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