Privacy Policy

Welcome to Emerald Investment Properties UK. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you use our online property service accommodation website.

By accessing or using the Service, you agree to the terms outlined in this Privacy Policy.

Information We Collect

  • Personal Information: When you create an account or make a booking, we collect personal information such as your name, email address, phone number, and payment details.
  • Special Categories of Data: In certain circumstances, we may collect and process special categories of data (sensitive data), such as dietary requirements, accessibility needs, or health-related information.
  • User Accounts:  Users may need to create an account for booking purposes. Protect your account information and notify us of any unauthorized access.

How We Use Your Information

  • To Provide and Improve the Service:  We use your information to deliver, operate, and improve the Service, personalize your experience, and address customer service requests.
  • Communication:  We may contact you with updates, newsletters, promotional materials, and information related to your bookings.
  •  Legal Bases for Processing:  We process your information based on various legal bases, including the necessity of processing for the performance of a contract, compliance with legal obligations, and consent where applicable.
  • Limitation of Liability: We are not liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with the use of our online booking system.

Sharing Your Information

  • Service Providers: We will not share your information with third-party service providers who assist in the provision of the Service.
  • Legal Compliance: We may disclose your information when required by law or in response to lawful requests.
  • Contact Information:  For questions or concerns regarding these terms, please contact us at info@emeraldpropertiesuk.com.

Cookies

  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities on our website.

Your Rights

  • Access, Rectification, and Erasure: You have the right to access, correct, or delete your personal information.
  • Data Portability:  You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Withdrawal of Consent:  Where processing is based on consent, you have the right to withdraw your consent at any time.

Security

  • Security Measures:  We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Changes to This Privacy Policy

  • Updates:  We reserve the right to update and modify this Privacy Policy. Updates will be posted on this page with the effective date.

Contact Us

  • Contact Information: If you have any questions or concerns about this Privacy Policy, please contact us via email at info@emeraldpropertiesuk.com.

By using our Service, you consent to the terms of this Privacy Policy.

Emerald Investment Properties Limited

Unit A 82, James Carter Road, Mildenhall, Suffolk,

IP28 7DE, United Kingdom

www.emeraldpropertiesuk.com
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